Frequently Asked Questions
Running a business is hard enough without scratching your head over digital stuff. We put together this FAQ because, honestly, we get asked the same things all the time. If you don't see your question here, just give us a ring.
We handle the whole digital picture. Website design and development. Social media that actually engages people. Branding that sticks. Content creation, SEO, paid ads—you name it. We're not one-trick ponies. We dig into what your business needs and build a strategy that works. Not every client needs everything, and that's totally fine. We build packages that fit.
Pricing depends on what you're after. A small website redesign looks different than building a full marketing campaign. We typically quote projects individually because no two businesses are identical. We're upfront about costs—no surprise invoices waiting at the end. Want a ballpark figure? Call us at +34 423 251 498 and we'll chat through your needs.
This varies wildly. A fresh website? Usually 8 to 12 weeks from kick-off to launch. A brand identity redesign might take 6 to 9 weeks. Social media campaigns? Those run ongoing. We map out timelines early so you know exactly what to expect. And we're honest when deadlines get tight—we'll tell you straight up if something's unrealistic.
We can't promise you'll hit the lottery, but we can promise we'll do solid work. We focus on metrics that matter—traffic, conversions, engagement. We track everything and report back monthly. If something isn't working, we pivot. We're invested in your success because your success is our success. That's not a guarantee. That's just how we operate.
Absolutely. We're based in Palma at Calle Mayor 122, but our clients are scattered everywhere. Being digital means geography doesn't really matter. We've worked with companies across Cataluña and beyond. Email us at [email protected] or call to discuss your project. Distance isn't a barrier for us.
We start by listening. Discovery phase—we understand your business, your goals, your customers. Then we plan. Next comes design and development. Throughout, you're in the loop with regular check-ins. We build in revisions because the first draft is rarely perfect. Finally, we launch and continue supporting you. It's collaborative, not mysterious.
You'll hear from us regularly. We use project management tools, email, calls—whatever works best for you. Most clients get weekly or bi-weekly updates depending on the project stage. You're never left wondering what's happening. And if you need to reach us? Phone, email, in-person at our office in Palma. We're not hard to get ahold of.
The work doesn't end at launch. We offer ongoing support and maintenance packages. Websites need updates. Campaigns need tweaking based on data. Social accounts need regular attention. We can handle all of it, or just specific parts. Depends on what you want. Think of us as your long-term digital partner, not a one-time vendor.